We take the security and privacy of your data on CustomerVox very seriously. We understand the importance of keeping your data private and strive to keep it this way.
Our engineers have experience working on highly reliable, scalable, and secure systems. We always have someone on call to address any issues or outages as fast as possible.
CustomerVox uses Amazon Web Services (AWS) to host all of our applications and static resources. They’re one of the top hosting providers in the world – used by companies like Netflix, Adobe, Snap, and Atlassian.
Only CustomerVox engineers have access to these machines, via key-based SSH login. We update system software whenever updates are available.
To learn more, read about AWS security policies.
We back-up everything continuously to ensure your valuable data stays safe.
This data is only accessible by the same group of CustomerVox engineers who have access to hosting machines. Your private data will not be accessed by our team except as absolutely needed to resolve issues.
Our entire website and hosting servers are only accessible via encrypted connections – HTTPS using RSA 2048 bit keys.
If you have any remaining questions or concerns about CustomerVox’s security, don’t hesitate to reach out to [email protected].