Understanding where each customer is in part of their journey with your store can provide immense benefits as you can tailor your messaging based on where they are in their journey with your brand.

Customer lifetime cycle

  • VISITOR (visited the website but no email address to identify)
  • MEMBER (can identify with an email address but no purchases yet)
  • ONE TIME BUYER (can identify and purchased once)
  • ACTIVE (bought multiple times)
  • AT-RISK (not purchased anything for more than six months and no engagement)
  • LOST (not purchased anything for more than 12 months and no engagement)

They are automatically created based on the data we get from Shopify. Contact for us is someone we can identify with an email address.

If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:

USEFUL LINKS:πŸš€

Don't have an account yet? Sign up & start a 15-day Free TrialπŸš€

New to CustomerVox? Check out our Getting Started Collection🐣
Looking for answers to faq's? please refer to CustomerVox Faq'sπŸ’¬
Looking for CustomerVox rates? talk to us to better understand our PricingπŸ’°
Anything you related to eCommerce? Check out our blogπŸ“£
Anything related to help topics? please visit our Helpcenter🚨

CONNECT WITH US:πŸŒβ„’

Check out our Blog
Follow us on Linkedln
Tweet with us on Twitter
Subscribe to our official Youtube channel

WANT TO KNOW MORE?πŸ”Ž

πŸ‘‰ What is eCommerce Analytics?

πŸ‘‰ How do you categorize data from Shopify?

πŸ‘‰ Can I add more segments to the customer life journey section?

If you'd like to know more, chat with us in the Messenger! 😊

Did this answer your question?